Insurance Claim Process

  1. Inspection of the roof and assessment of all damage will be done. (We do a 100% full inspection of the roof as well as the exterior area of the home/business including gutters, fence, A/C, etc.)
  2. Once the inspection is complete and we have identified significant damage from hail and/or wind, we will be happy to assist you with the filing of your claim with the insurance company while still on premises. It’s only a 10-15 minute process to get it filed.
  3. Within 3-7 days of submitting a claim, an adjuster will contact you to set up a date/time to do an inspection. We will make ourselves available anytime the inspector is at your residence. It is very important that we are there during this process to ensure that 100% of the damages are accounted for.
  4. We will review all of the damages with the adjuster on site. Once the adjuster leaves, we will actually get to the “fun stuff” such as shingle and color selections. A contract will be signed with all of the selections you have chosen at that time.
  5. In most cases, the roof installation will be a one-day process determined by the size of the home. All other repairs will be done following the roof installation.